As soon as Giselle arrived on 12/16/2013, I opened her in fear that she was damaged since the box was torn to bits! Ok, maybe that's an exaggeration, it had some tares and worn out areas but it wasn't that bad. When I opened her she was in perfect condition and looked soooo adorable! Except for the second that I snapped the flash on her. Good god that make up....just no! I was hesitant to redo her make up until I scratched the bottom of her eyes with my nails on accident trying to get her new eyes in. I figured "ok that's definitely a sign, gotta redo her make up! Thankfully my best friend also has a BJD and had all the necessary tools to do